You can pick up your pre-ordered items from our warehouse at 90 Thorncliffe Park Drive, Toronto, ON (Map). Your order will be ready for pick up by 2:00 pm next business day or when notified for online orders.
YES, we ship both within Canada and internationally!
If your country does not appear in the selections tab, please contact us. To prevent fraudulent orders and in areas where shipping is extremely complicated and would result in a poor service experience, we do not necessarily ship to all countries. In this instance please contact us and we would be happy to review the possibility of your shipment.
Our orders are shipped using Canada Post and UPS. There are some instances where we may ship with UPS due to the size of the shipment.
Orders are shipped from Toronto, Ontario. Shipping rates are based on “Ship To” addresses. There are some instances where our website may misquote shipping charges, we will contact you in this instance and provide options for all alternative shipping and fees.
Approximate Standard Delivery Times to U.S. Destinations
7-12 business days - New York, Ohio
8-13 business days - Connecticut, Delaware, District of Columbia, Illinois, Indiana, Iowa, Kansas, Kentucky, Maine, Maryland, Massachusetts, Michigan, Missouri, New Hampshire, New Jersey, North Carolina, Pennsylvania, Road Island, Vermont, Virginia, West Virginia, Wisconsin
9-14 business days - Alabama, Arkansas, Colorado, Florida, Georgia, Louisiana, Minnesota, Mississippi, Nebraska, North Dakota, Oklahoma, South Carolina, South Dakota, Tennessee, Texas, Washington
11-16 business days - Arizona, California, Idaho, Montana, Nevada, New Mexico, Oregon, Utah, Wyoming
(Add extra days for additional distance from these major centres. Shipping via Express to the U.S. takes approximately 1-3 business days.)
When shipping to areas outside of Canada, a customs duty may apply to your shipment. You, the Perrin Customer, are responsible for any Customs or Brokerage Fees, in order to clear the parcel through your border. If the customer refuses the parcel due to customs fees, the customer will be credited for the products only and a returned mail charge will apply.
Small Packet Air service to USA
For US shipments the most economical service available is Small Packet Air. Small Packet Air service does not provide tracking. Shipment delivery times for Small Packet Air for US orders average 7 to 12 business days depending on the destination. If you require your items immediately and if you require tracking do not use this service.
Approximate Standard Delivery Times to Canadian Destinations
2-5 business days - Toronto, Kitchener, London, Montreal, Windsor
4-7 business days - Halifax, Saint John, Regina, Saskatoon
5-8 business days - Calgary, Edmonton, Vancouver
6-9 business days - St. John's, Victoria
(Add extra days for additional distance from these major centres.)
We accept orders from overseas. When shipping to areas outside of Canada, a customs duty may apply to your shipment. You, the Perrin Customer, are responsible for any Customs or Brokerage Fees, in order to clear the parcel through your border. If the customer refuses the parcel due to customs fees, the customer will be credited for the products only and a returned mail charge will apply. For international shipments the most economical service available is Small Packet Air. Small Packet Air service does not provide tracking. Shipment delivery times for Small Packet Air for International orders can be as few as 10 to 14 business days but due to delays can take upwards of 21 business days. If you require your items immediately do not use this service.
In some cases, large orders or orders with unusual shaped products may be shipped in two or more boxes, and an additional charge may apply. We will contact you when an instance such as this occurs. It is not uncommon for boxes to arrive on different days within the allotted time frame. You will receive a shipment confirmation containing a unique tracking number for each box.
In stock orders are shipped from our warehouse next business day by method of your choosing.
Heavy, Bulky or Oversized Products
There are a number of items available for purchase within our store that are unusually large, heavy or awkwardly shaped. As a result shipping companies charge additional fees to move these goods and storage/movement within our warehouse is more expensive.
In order to offer these items for purchase, it is necessary to charge an additional oversize fee. You will be contacted if their is an additional fee.
Oversize amounts are calculated separately from shipping however, should you decide to return an oversized item, you will not receive a credit for the oversize fee.
The oversize fee does not apply to pickup orders.